What Makes a Good Secretary?

As the ‘eyes and ears’ of a company, secretarial and business support professionals handle the day to day administration for an individual, network or team. With their unique overview of the company, secretarial and business support staff is regularly called upon to make business important decisions – it’s no exaggeration to say that an executive is only as good as their secretary or personal assistant. A secretary’s job is mostly manage routine office work, like making coffee, or taking in calls for your boss. However, a secretary’s job is not only attending phone calls and making coffee. There are a whole lot of other duties and responsibilities that go with it. Skills of a Good Secretary:- •    Organized approach •    Communication skills •    Personable phone manner •    Initiative •    IT literacy •    Honesty and discretion •    Time management •    Working under pressure •    Professionalism •    Project management skills These are the basics, but there will always be elements specific to the role. You could say that the most valuable asset an administrative assistant can have is the ability to think on their feet. What do you think are the qualities a good secretary? Post your ideas in the...

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